Category Archive: Attention to Detail

Feb 14

Must Read: Switch by Chip and Dan Heath

You need to engage peoples' emotional sides -- get their Elephants on the path and cooperative.

Note: This review was written before the book’s actual release.  I just added an affiliate link so I took the opportunity to tweak where appropriate to remove outdated references.     Great book, chock full of great advice and tools.  If you haven’t read it and this post is a reminder to do so, I won’t be …

Continue reading »

Print Friendly

Jan 02

Are you missing that next great job opportunity or great client?

Would you have missed the world-class violinist playing in the train station?

An acquaintance passed this story along a while back, and I thought it was appropriate for the first few days of a new year.  The setting is the Washington, D.C., metro station just about three years ago, and the result was a Pulitzer Prize for the Washington Post. The man with a violin played six Bach …

Continue reading »

Print Friendly

Nov 24

Manning demonstrates value of preparation; JaMarcus doesn't

Preparation enables Peyton Manning to make what he does look easy

I’ve long been a proponent of the adage that preparation is the only things over which you have total control.  And I’m always glad to get reminders of that…from the world of sports or wherever. I was reading Sports Illustrated’s NFL Midseason Report on an airplane the other day and smiled as I read how …

Continue reading »

Print Friendly

Oct 06

Ditka, Grey's Anatomy have similar views on keeping your focus

Fastballs tend to help you keep your focus

So I’m watching the Monday Night Football pre-game show last night.  As much as I’ve always admired Brett Favre and the way he leads his teams, I’ve had enough of this guy’s off-the-field antics.  Last night, it was Brett Favre this, Brett Favre that.  Blah, blah, blah.  How much will revenge factor into Brett’s performance?  Who has more …

Continue reading »

Print Friendly

Sep 30

Simply great service at Zappos

It's like Tony Hsieh was sitting outside the house when we ordered Tyler's shoes.

My son lost one of his dress shoes at school the other day.  Don’t ask.  I don’t know how you lose one shoe. So last night (Tuesday) he and his mother went to the store where he bought them.  Nothing in his size.  They get home and for a variety of reasons they don’t get online …

Continue reading »

Print Friendly

Sep 27

Avoid oversimplification when reporting scary data

“U.S. Job Seekers Exceed Openings by Record Ratio” says the headline in the Sunday New York Times.  The article goes on to say that job seekers now outnumber openings six to one, the worst ratio since the government began tracking open positions in 2000. Fair enough, even though to this job seeker the ratio seems …

Continue reading »

Print Friendly

Sep 11

NYC mayor cleans up a crowded dashboard

So NYC Mayor Michael Bloomberg — a guy who knows a thing or two about data from his last job — is under fire because he took a huge book with 2,500 statistical indicators that help his staff and the public assess the performance of 45 mayoral agencies and decided to eliminate the outdated, irrelevant ones …

Continue reading »

Print Friendly

Sep 09

Checklists save lives…on planes and in the ER

safeflightchecklist

If you look into the cockpit before takeoff, you should see your pilots going through a pre-flight checklist, even though they could probably do it in their sleep.  Atul Gawande, a reporter for the New Yorker magazine, wrote an article a few years ago advocating a simple checklist of ICU protocols governing physician hand-washing and other …

Continue reading »

Print Friendly

Aug 28

Proofread to make a great first impression

I’ve always had a hard-and-fast rule about typos in resumes. If I see one, the person doesn’t get an interview. I may have lost an opportunity or two along the way to find a great person, but I believe candidates with mistakes on their single most important personal marketing documents aren’t going to pay any …

Continue reading »

Print Friendly