Sep 27
They may be irritating to have as friends or co-workers, but narcissists appear to have their place — in small doses — if you’re trying to sell someone on your business plan or on the creativity of a given idea. Psychologists at Cornell and Stanford — and I’ll avoid any jokes about the ease of finding …
Apr 12
A few years back, I led a change to the way MBNA America — at the time the world’s largest affinity credit-card lender — negotiated with its partners (and ultimately with each other inside the bank). At the heart of it, we learned to prepare more effectively and taught people that the best way to get what they …
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